前厅部员工（前台接待/行政楼层接待）

We are currently looking for a Service Associate - Front Office to join our Front Office team.
As a Service Associate - Front Office, we rely on you to
* Responsible to provide guest services and handle the set-up of daily reservations and check in and check out of guest in accordance with the objective, performances and quality standard established by Shangri-La Hotels & Resorts and Pudong Shangri-La, Shanghai.
* Ensure all guest request are being complied.
We are looking for someone who:
* Good presentation skills
* Guest relations to host International tourist, good command of written and spoken English
* College degree or above
* Friendly and approachable personality
* Good communication skills
作为宾客服务员 - 前厅部，我们希望您承担以下职责：
* 根据香格里拉酒店集团和浦东香格里拉酒店的目标、执行标准和质量标准，负责给客人提供接机服务和处理日常预订、入住和退房业务。
* 确保所有客人的要求都被满足。
候选人应具备以下能力：
* 良好的表达能力
* 接待国际游客,需良好的英语书写能力和语言能力
* 大专以上学历
* 友好的有亲和力的性格
* 良好的沟通能力