Front Office Agent - Apartment 公寓前厅接待

Scope of Position
The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services
Requirements
Hotel Management School Graduate Experience dealing with all levels including owners, corporate officers, support staff and all hotel employeesExcellent overall communication skillsAble to multi taskThe ability to work well in a team environmentStrong desire to provide excellent guest service Able to stand for extended periods of time Must possess good command of written and verbal English LanguageMust possess good command of written and verbal Mandarin LanguageMust have basic hotel operation knowledgePossess a pleasant and outgoing personality
职责范围
前厅接待需根据个性化优质服务体验，通过提供迅速有礼的前台服务满足和超越客人的期望。
职位要求
酒店管理学校毕业 有经验来处理各个层面，包括业主，管理者，支持员工和所有酒店同事良好的交流技巧有能力处理多项工作和任务可以在团队的环境里努力地工作有强烈地为客人提供优质服务的愿望可以承受延长时间的工作 必须拥有良好的中英文口语读写能力拥有基本酒店营运知识拥有友善和外向开朗的个性