Receptionist 前台接待员

Primary Responsibilities 主要职责：
· Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
· Responsible for the daily organization of the section.
· Contribute to overall operational efficiency by performing relevant duties as assigned.
· Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
· Establish good public relationship with all guests.
· Provide guests with the most accurate and up to date information at all times.
· 对工作有积极的态度，有自我约束力和工作主动性，为所有的同事树立良好的工作榜样。
· 负责区域的日常组织工作。
· 履行所分配的职责， 尽自己所能提高工作效率。
· 要不断地提高对客服务水平，以确保得到客人最大程度的满足。
· 同客人建立良好的公共关系。

Knowledge and Experience 知识和经验：
· College degree or above,。
· Can use fluent English to work in the front office, proficient in computer operation, and have strong English listening, speaking, reading and writing skills.
· The appearance is dignified, loves hotel work, studies business, has quick response, is good at communication, has good management and coordination skills.
· Pay attention to details, have a sense of responsibility in work.
· Self-motivated and good learning ability and ability to withstand pressure.
· 大专以上学历。
· 能用流利的英语从事前厅服，精通电脑操作，具备较强的英文听说读写能力。
· 仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力。
· 注重细节，工作有责任心。
· 有上进心和良好的学习能力和抗压能力。