主管 - 前厅部 Team Leader-Front Office

在规定时间内上交所有客人/员工的事故报告。
Submits all guest/ associate incident reportswithin a set time frame.
根据酒店的遗留物品处理程序处理并报告遗留物品。
Handles and reports “Lost and Found” itemsaccording to the Hotel Lost and Found procedure.
在相关时间内上报当地当局所要求的所有报告。
Submits all reports required by the localauthority on a timely basis.
持续监视安全装置中紧急的状况。
Continuously monitors installed safety devicesfor emergency readiness.
熟悉酒店的布局、地址、消防喷洒系统、烟雾测杆器、防火的设备、紧急出口、消防监控室、消防指示器、紧急疏散和公共地址系统、酒店外的紧急集合地点、火/炸弹的威胁、安全程序，酒店的服务电梯以及紧急救护的设备。Conversantwith every detail of the Hotel layout and the location and function ofsprinkler system and smoke detectors, firefighting equipment and emergencyexits, fire control room and fire indicator panels, emergency evacuation andpublic address systems.
指定突发紧急事件时酒店外的集合地点,并确保每个员工都清楚该地点的位置。
Designates an emergency assembly area outsidethe Hotel and makes aware to all associates of the area.
指明火灾炸药威胁,并建立保安程序。
Establishes fire/ bomb threat and securityprocedures.
确保所有客人和客用电梯的安全。
Ensures the safety of all guest and servicelifts.
对火灾预防和安全建立系统程序。
Establishes operational procedures for FirePrevention and Safety.
对酒店车位进行有效的管理控制。
Establishesefficient traffic control at the Hotel driveway.
同当地管理局建立良好的合作关系,并根据当地的政策,遵守所有的规章制度。
Establishes smooth working relationship withlocal authorities and liaises with them on all required regulations andactivities.
处理、调查并报告所有有关偷窃、事故、受伤、财产损坏、暴力行为和侵害的事，如有需要的话，协助当地警方对客人、来访者或员工进行询问。
Handles investigation and reports finding onall incidents involves thefts, accidents, injuries, property damages, vandalismand trespassing from guests, visitors or hotel personnel with the assistance oflocal police if necessary.
确保主管在培训和发展员工时能够起到积极的作用。
Ensures that the Assistant Manager and allTeam Leaders take an active role in the training and development of associates.