SPA Supervisor 水疗主管

1. Supervise spa therapists, answering queries and identify training needs.
监督水疗中心理疗师的工作，回答疑问并确定培训需求。
2. Handle guest complaints by ensuring guest satisfaction and problem resolution.
处理客人投诉, 解决问题并使客人满意。
3. Organize service provider with an accurate daily schedule and venue.
合理的安排理疗的时间和地点。
4. Able to schedule reservation in an attempt to maximize daily utilization and revenues, Able to suggest and up sell the spa retail items.
能够最大限度安排预定增加收入,促销理疗项目和产品。
5. Ensure the spa’s operating procedures and policies manuals are
implemented and updated as required.
确保水疗中心的操作程序和政策手册按要求实施和更新。
6. Assist in the development and updating of the spa menu.
协助开发和更新水疗菜单。