送餐部服务员 IRD Server

RESPONSIBILITIES 职责
· Politely greet and briefly converse with
guests in room while delivering trolleys/meals
送餐到客人房间的时候礼貌地问候客人并与客人进行短暂的交谈
· Set up table and serve food from trolley
with correct preparation of all orders
摆放餐桌，并按照正确的点单服务食品
· Unwrap and show food to ensure all (and
proper) items are received
打开并展示食品确保所点项目的全部送达
· Answer questions re: room service and
responds to requests for additional F&B service
回答客人的问题：客房服务和餐饮服务的其他需求
· Properly collect and neatly stack dirty
dishes on trolley, table, or tray and remove from rooms or retrieve from hall
outside of rooms
正确整理从客房和楼层走廊收回的餐桌或托盘上的脏盘子
· Break down trays and trolleys at
stewarding area
在管事部区域整理餐车和托盘
·Clean workstation including room
service trolleys, hot boxes and room service shelves
清理工作区域包括送餐车，温箱和架子