- 3年以上5星级酒店相关工作经验
- 尊重客人需求,认真对待客人的提问或投诉,热衷于满足客人期望,时刻提供专业和高水平的服务质量
- 以身作则,帮助并带领员工
- 合理高效地安排员工工作,同时积极培养员工的质量意识
- 愿意接受轮班工作
- 英语熟练
- At least 3 year similar working experience in5 star hotels
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards.
- Acts on own initiative and takes responsibility for own work
- Structures work activities effectively, helps to build staff’s quality consciousness
- Accepts to take shift work
- Proficiency in English
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