前厅经理 Front Office Manager

Creates an environment that allows colleagues to achieve job fulfillment and provides a path for career development with Brand. Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team.
为所有同事创造出一个可以完成工作任务并在品牌内得到提升与发展的工作环境。通过积极参与运营以及对同事的支持与发展来建立一个持续进步的团队。
Provides guidance and motivation to the Front Office Team. Establishes and communicates on a daily basis with the Front Office Team. A strong commitment to Colleague and guest satisfaction.
指引并激励前厅部团队，与团队建立实时的沟通，并且对人才和宾客满意度负责。
Supports the Front Office team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting.
通过协作与授权相结合的领导方式，与定期召开部门会议的方法相结合，确保前厅部保持始终如一的服务质量。
Profile of Competency
工作能力:
1.Minimum three (3) years relevant experience in a similar position in a renowned international hotel brand(s)
在知名国际酒店内从事至少三年类似岗位的经验
2.PMS and Office software knowledge
熟悉并掌握Opera酒店管理系统和各类办公软件
3.Excellent oral and written skills in Mandarin and English
优秀的中英文听说读写能力