宴会主管

RESPONSIBILITIES AND MEANS:
工作职责
- Briefs personnel on preparations, service and content of drink list.
- 指导员工做准备、服务及酒水方面的工作。
- Performs all duties as assigned by management.
- 及时完成酒店管理层所布置的所有工作。
- Takes order, promote outlet’s specials and serves in accordance to the established standard.
- 根据现有的标准，记录客人的点菜并向客人推荐本部的特色菜。
- Monitors and supervises flow of service at the assigned station/bar.
- 监督并管理本部的服务情况。
- Takes order, promote beverage specials, prepare and serve all beverages in accordance to the established standards.
- 记下点菜及特色菜，并根据标准来准备、服务所有的酒水。
- Presents guests check and follow all billing procedures.
- 递给客人帐单，并按照结单程序来走。
- Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
- 参加每日的晨会及每月的交流会议，讨论、总结有关服务及工作准备情况。
- Ensure subordinates carry out pre-service duties.
- 确保下级做好服务前的准备工作。
- Ensure grooming and general appearance of staff conforms to Hotel standards.
- 确保员工保持良好的仪容仪表。
- Ensure adequate supplies of materials and requisitions for general supplies.
- 确保有足够的用品，并申请所需采购的物品。
- Ensure all fixtures and operating equipment is in good working condition.
- 确保所有设备及家具处于正常的工作状态。
- Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
- 汇报有关销售、客人投拆、解决办法、所涉及人员及设备的情况。