Duties & Responsibilities:
职责义务:
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
Maintain positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
Make order according to the procedures set and serve guests food and drink.
按照程序点餐,为客人服务食品及饮料。
Record the guest order and provide products and services, without undue delay.
记录客人点菜并及时提供产品和服务,不得无故延误。
Qualification:
任职资格:
Service related experience or an equivalent combination of education.
服务相关经验或与此相当的教育。
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