卫生副理

行政
Administration
§  保管卫生检查的日志。
Maintains the Hygiene Inspection Log Book.
§  及时提交所有客人/员工的食品事故报告。
Submits all guest/ associate food incident reports in a timely manner.
 
宾客服务
Customer Service
§  时刻提供亲切专业的服务。
Provides a courteous and professional service at all times.
§  对酒店其他部门的同事也就是我们酒店的内部客人也要保证始终如一的高品质服务。
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
§  提供及时、有效而个人化的服务，确保达到专业、高品质的工作水准。遇到不能解决的问题时，迅速汇报，确保高效的服务。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
§  与同事保证良好的沟通和和睦的人际关系。
Maintains positive guest and colleague interactions with good working relationships.
 
财务
Financial
§  更新技术，提高生产效率。
Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
§  确保所有设备的优化部署和高效能。同时保证工作支出不能超出预算。
Must work within a budget but at the same time should insure no shortcuts are taken.
 
营运
Operational
§  与酒店清洁公司和卫生部门密切合作。
Work closely with the hotels nominated cleaning supplies and hygiene consultants.
§  监督餐务部和厨房部的所有员工，确保他们遵守卫生条例。任何员工违反了卫生条例，应该向行政总厨汇报，之后落实总厨提出的改正建议。
Supervise stewards and kitchen staff and ensures they are following all hygiene standards and practises. Any staff found to be working in an unhygienic manner should be reported to the Executive Chef who will advise action to be taken.
§  团队协作，主动灵活待客，顾客至上，酒店的大局为重。
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
§  定期检查厨房和各餐厅的卫生，发现问题及时向行政副总厨汇报（由行政副厨决定解决办法）。
Performs regular hygiene inspections in all areas of the Kitchen and food service areas and reports any wrong doings or areas of concern directly to the Executive Chef (It is up to the Executive Chef to take further action on any particular matter which may be of concern)
§  确保餐饮部食品生产和服务的卫生。　
Ensures the hygiene standard of Food and Beverage production and service within the Hotel.
§  与当地的卫生和健康机构紧密合作并协调与酒店和政府机构的相关事宜。
Works closely with the local Hygiene and Health authorities/ agencies and coordinates with all related matters that involve the Hotel and the authorities.
§  提供卫生管理建议，保持并不断完善酒店餐饮部的卫生标准。
Provides advice to the Management to ensure the environmental hygiene.　
§  协助并确保充分落实酒店的有害物控制条例。
Coordinates and ensures the implementation of Pest Control programme in the Hotel.　
§  与人力资源部紧密地合作，以确保所有的员工都参加身体检查并获得当地政府所要求的健康证。
Works closely with the Human Resources to ensure all associates attend the medical check and obtain the necessary Health Certificate as required by the local authority.
§  采取一切必要的行动以确保酒店通过卫生检查并成功获取酒店的卫生执照。
Takes all necessary actions to ensure the Hotel passes the Hygiene inspection and successfully obtains the necessary Hygiene License for the Hotel.
§  协调并协助人力资源部在需要的时候做好献血活动。
Coordinates and assists the Human Resources in Blood Donation activities when necessary.
§  完全按照并严格执行酒店关于防火、卫生、健康和安全的制度。
To have a complete understanding and strictly adheres to the Hotel Policies and Procedures related to Fire, Hygiene, Health and Safety.
§  协助进修及培训发展部做好与健康、卫生有关的培训。
Assists the Learning and Development department in all training activities related to Health and Hygiene.
§  建立并落实厨房卫生标准。
Establishes and enforces sanitation standards for the kitchen.　
§  与食品原材料的验收部门密切合作，同时与供应商协调保证原材料运输过程中的卫生（所有有关于供应商的卫生事宜应汇报给行政总厨，以方便其与物料部经理协调）。
Works closely with Materials and receiving in the Food receiving area the hotel and also interacts with suppliers about the way they deliver produce to the hotel. (Any areas of concern about suppliers should be reported to the Executive Chef who should in turn act on this with the Materials Manager).
§  熟悉紧急事件处理程序。
Familiar with all Fire and Emergency Procedure.
 
人事
Personnel
§  支持落实人本品牌，示范并加强凯悦价值观和文化特性。
Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
§  保证所有的厨务部员工和服务符合酒店的卫生条例。
 Through hands-on management, closely supervises the Kitchen associates in the performance of their duties and ensures this is in accordance with policies and procedures and applicable laws.
§  协助进修及培训发展部经理和部门培训员做好与健康、卫生有关的培训。
Ensures effective training programmes for associates in coordination with the Learning and Development Manager and their Departmental Trainers so all associates understand all Hygiene regulations.
 
其他
Other Duties
§  按要求出席所有的会议，并对会议作出关于卫生方面的贡献。
Attends chefs meeting and updates team on random hygiene test results and best hygiene practices.
§  对于员工和行业在法律上的关系要有足够的知识， 熟悉并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
§  保持高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§  根据安排出席酒店和部门的培训以提高技能和知识。
Attends training sessions and meetings as and when required.
§  严格执行额外的合理的任务和职责。
Carries out any other reasonable duties and responsibilities as assigned.
§  响应安排，根据酒店、行业和公司的指令做调整，执行其他餐厅 和部门的合理的任务及次要职责。
Respond to requests to undertake any reasonable tasks and secondary duties also in other outlets and departments as normal assigned, and adjust to changes as dictated by hotel, industry and company.