销售协调员

job overview职位概述
· Provide a co-ordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.
为酒店销售团队提供协调和管理服务，以协助酒店以及洲际酒店集团内的所有酒店创造收益。
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
· Be you by being natural, professional and personable in the way you are with people
· Get ready by taking notice and using your knowledge so that you are prepared for anything
· Show you care by being thoughtful in the way you welcome and connect with guests
· Take action by showing initiative, taking ownership and going the extra mile
在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：
· 展现真我：在与他人接触时真实自然、形象专业、积极乐观
· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备
· 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通
· 积极行动：积极主动、尽职尽责并且要多做一步
Duties and Responsibilities工作职责
· Prepare all administration documents required by the Hotel sales team
按酒店销售团队的要求准备各种行政文件。
· Attend to telephone, fax, email enquiries in a timely manner
及时答复通过电话、传真和电子邮件进行的问询。
· Co-ordinate all familiarizations and site inspections as required
按要求协调所有宣传活动和现场考察事宜。
· Attend monthly sales meetings
参加每月的销售会议。
· Attend to all sales department mail and maintain a correspondence data base
处理所有销售部的邮件并维护通信数据库。
· Assist with direct mail campaigns
协助直邮广告工作。
· Statistical collation on behalf of state (weekly)
代表国家进行数据统计（每周）。
· Maintain filing systems (manual and electronic)
维护档案系统（手写版及电子版）。
· Maintenance and management of data base
维护和管理数据库。
· Assist with promotions and familiarizations where requested
按要求协助促销和宣传活动。
· Organize Trade shows, functions and exhibitions where applicable and advised by Superiors
可视情况在上级的建议下组织商展、活动和展览。
· Assist with compilation of annual budgets, business plan and regular action plans
协助编订年度预算、业务计划和日常工作计划。
· Assist with tender submissions
协助投标事宜。
· Work with other IHG properties and assist superiors including regional sales personnel to sell their properties
与洲际酒店集团的其它酒店合作，并对上级提供协助，包括对地区销售人员的销售工作提供协助。
· Liaison with advertising agency
与广告机构联系。
· Stock control of collateral
负责对宣传品的库存管理。
· Execute advertising/creative briefs in a timely manner
及时进行广告创意说明。
· Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference
制作礼品和用于直邮的宣传单，以及协助客房和会议室的促销活动。
· Maintain and update promotional flyers
保持并更新促销宣传单。
· Maintain stock of printed material
保管印刷品的库存。
· Co-ordinate and maintain supply of corporate gifts and promotional items
协调并保持企业礼品和促销用品的供应。
· Assist with the preparation of new products and services
协助对新产品和新服务的准备工作。
· Assist with the planning and development of promotional strategies and marketing plans for the hotel
协助酒店促销策略和市场计划的策划。
· Distributes sales leads
分派销售线索。
· Work in line with business needs
依照业务需求开展工作。
aCCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct N.A.
直接 无
Indirect NA
间接 无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
· N.A.
无
Key Metrics –
主要绩效指标
· Completion of assigned tasks/projects
完成分配给的工作或项目的情况
· Meeting of Deadlines
按时完成工作
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)﹣
· Within the authority as assigned for Hotel Band 8 role
酒店职务级8级所规定的权限
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
· Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
· Proficient in the use of Microsoft Office
精通微软办公软件
· Good writing skills
良好的写作技能
Qualifications –
学历
· Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
最好具有市场营销，酒店管理，商业管理或相关领域的大专学历或职业证书。
Experience –
经验
· 1 year related experience or an equivalent combination of education and experience
1年相关工作经验，或与此相当的教育与工作经验结合的背景。