Banquet Supervisor 宴会主管

l Maintainorganization of banquet service areas.
维护宴会厅区域的整齐有序。
l Reviewmenu/service (BEO) with Banquet Manager,Banquet Chef and Event Team on a daily basis.
与宴会厅服务经理和宴会厅厨师每天核对菜单和接待通知单。
l Coordinate anyadditional set-up requirements with Banquet Manager according to guest’s need.
与宴会厅服务经理沟通任何客人的额外要求。
l Coordinate allfood requirements with the kitchen, including accurate counts for preparationand plating.
与厨房协调所有有关食品的要求，包括数量和出品方式。
l Be responsible formaintaining budgeted banquet beverage cost, complete the Function Breakdown andDaily Inventory.
l 负责客人对酒水的需求，负责维持宴会厅酒水成本的预算。
l Assignwork/functions to Shift Leaders based on the BEOs.
分配领班工作。
l Directly supervisethe work of Banquet servers and personally observe the performance of allBanquet service associates.
直接管理宴会厅服务员的工作，并观察所有员工的工作表现。
l Directlyresponsible for the grooming standards and appearance of all Banquet serviceassociates.
负责所有宴会厅员工的仪容仪表。
l Insure that allschedule Banquet functions take place on time and according to plan and makelast minute change if in need .
确保宴会会议按照计划准时开始及预计可能的最后变化如果客人需要的话。
l Make personalcontact with guests an assist them with any requests.
与顾客建立个人联系，帮助他们解决任何问题。
l Supervise propertabulation of all banquet checks and be responsible for insuring that allchecks are presented to guest for signature.
负责所有宴会账单的准备工作和确保所有账单送交客人签字。
l Prepare or reviewa critique made of every function. All problem areas should be noted and eithercorrected or a proposed solution should be forwarded to the Banquet Manager
准备/复阅每次宴会活动的批评意见，所有的确问题都要表明，要么纠正，要么提供建议给。
l Conduct“pre-function briefings” and attend weekly function meetings.
主持宴会准备会和参加每周的宴会会议。
l Keep copies of allBEO, along with beverage requisitions.
复印和保存所有BEO单据。
l Responsible forcontrol and maintenance of all service equipment. Write work orders asnecessary.
负责所有服务设备的控制和维护工作。必要的时候填写工作申请单。
l Bring to theattention of the Banquet Manager for all materials and equipment that requiredre-ordering or need to be replaced.
对于需要维修或更换的设备，向上级提出建议。
l Assist the follow-upafter the maintenance inspection on a weekly basis.
做好每月预防性的维修检查。
l Participate inhiring and initial training of all catering service associates.
参加雇佣和培训所有宴会部员工。
l Conduct anyon-going training of service associates.
负责对所有的员工进行不间断的培训活动。
l Prepare efficientwork schedules for all service associates in terms of coverage and adherence tobudget guidelines.
在预算的基础上为所有员工准备有效的工作时间表。
l Responsible forthe maintenance of discipline and a high level of morale among Banquet serviceassociates.
负责保持一支高水准的员工队伍。
l Insure that allguest complaints/requests are handled to the guest’s satisfaction.
确保所有客人的投诉和要求得到满足。
l Responsible forreporting all guest and associate accidents immediately to the Banquet ServiceManager so that accident reports may be prepared/further assistance may beobtained.
及时将所有顾客和员工的意外事故反映给宴会服务经理，以便能提供更多帮助。
l Responsible formaintaining on-going energy conservation and loss prevention programs amongservice associates.
负责维持一支训练有素的员工队伍，减少员工流失。
l Attend allfunction meetings (pre-convention & post-convention if in need).
参加所有会议。