西餐厅领班 The Living Room Captain

JOB DESCRIPTION 岗位职责:
1. 协助和监督下属的工作，协助完成日常工作计划的准备，以确保有足够数量的服务人员为顾客提供服务
2. Maintains high visibility during meal service in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
保持高度集中，以确保餐厅服务的顺利进行，促进良好的公共关系，纠正员工的错误行为和处理客户的投诉，以确保他们得到满意的回复
3. Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function.
完成设定的行政职务，如主持和 参加会议、撰写报告、工作日志和工作职责相关的文件