公寓管家（浦东唐镇）

工作地点：浦东唐镇
Major Responsibility 主要工作职责
• Responsible for market development to increase and retain customers. 负责市场开发，增加并保留客源。
• Establish and maintain good customer relationships to increase sales revenue. 建立并维护良好的客户关系以增加销售额。
• Complete the entire sales process, including sales tracking, scene investigation, price negotiations,contract preparation and signing. 完成全程的销售流程，包括销售跟踪，现场勘查，价格谈判，合约准备与签订。
• Serve customers, understand their needs and try to satisfy their requirements. 服务客户，了解需求并尽量满足客户的要求。
• Create and participate in various sales events to enhance customer relationships. 设计并参与各项销售活动来增强客户的关系。
• Prepare and analyze sales reports. 准备，分析销售报表。
负责解决住户的需求，处理住户的保修、投诉、需求等日常服务工作；
负责维护住户关系，组织住户活动，收集住户意见并提出建议，提升住户满意度；
Requirements 资质需求
• Bachelor degree or above, fluent in listening, speaking, reading and writing English abilities 大学本科以上学历，流利的英文听、说、读、写能力。
• More than 5 years hotel / service apartment sales experience. 5 年以上酒店/服务公寓销售工作经验。
• Good interpersonal communication skills to effectively carry out internal / external communications. 良好的人际沟通能力，能有效地进行内/外部沟通。
• Strong team spirit, organization and planning capabilities. 较强的团队协作精神、组织及策划能力。
• Familiar with EXCEL, WORD, ERP (ORACLE) System. 熟悉 EXCEL, WORD, ERP(ORACLE)系统。
Full of enthusiasm, can work under pressure. 有工作热情，能承受工作压力