Guest Services Supervisor 前台客服主管

- Good knowledge and very familiar with Front Desk operation
掌握并且十分熟悉前台工作知识及日常运行。
- Good knowledge of corporate program (Loyalty Program, all promotion and packages, etc)
熟练掌握相关公司计划( 忠诚顾客计划，各类推广包价等)
- Good knowledge of front office computer system (Opera)
熟练运用前台电脑系统，掌握各项功能
- Good knowledge of finance and credit policy
良好的财务知识，熟悉相关信用政策
- Good English language skill
良好的英语能力
- Good supervisory skill
良好的管理技能,
- Good communication skill
良好的沟通技巧
- Be good at organize and problem solving.
良好的组织以及解决问题的能力
- University degree in hospitality or related subjects preferred
具有饭店专业或相关专业大学学历者优先考虑
- Min. 2 years working experience required in Front Office operations in supervisory position
至少两年以上前厅部主管工作经验
- Positive attitude under pressure
良好的心理承受能力，在工作中始终保持积极的态度
- Training & presentation skill
良好的培训及展示技巧
PS: 酒店有夜班经理