Restaurant Captain 餐厅领班

岗位要求：
1. 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量；
2. 以身作则，帮助并带领员工；
3. 合理高效地安排员工工作，同时积极培养员工的质量意识；
4. 性格开朗，能从容应对压力；
5. 流利的英语口语优先，掌握相关餐饮英语技能。
Qualifications Requirement:
1. At least 2-year similar working experiences.
2. Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards.
3. Acts on own initiative and takes responsibility for own work.
4. Sets role-model for staff; guides and assists the staff.
5. Has effective language abilities and clearly expresses opinions and information.
6. Structures work activities effectively, helps to build staff’s quality consciousness.
7. Has team spirit, willing to provide assistance and helpful.
8. Has a bright and cheerful disposition, can contend with pressure.
9. Accepts to take shift work.
10. Proficiency in oral F&B English skill.