Learning & Development Manager 学习与发展经理

Conduct/review Learning & Development needs analysis annually and budget accordingly.
每年进行和审查年度学习与发展需求分析和相应的预算。
Plan Learning & Development Plan for future skill requirements and not just current.
参考当前和未来技能需求，制定学习与发展计划。
Ensure development and implementation of annual Learning & Development plan to address and narrow the performance gap;
确保年度学习与发展计划的指定和实施，以解决和缩小绩效表现差距。
Maximize the use of AccorHotels Academie programs to address gaps in performance;
最大化的利用雅高酒店学院的课程，缩小绩效表现的差距。
Deliver all brand customer service and quality standards training to all members of the team;
为团队成员提供品牌服务和质量标准的培训。
Maintain accurate reporting on the Learning & Development delivery and learning programs implemented;
确保学习与发展计划和完成报告的准确性。
Evaluate the effectiveness of the training for ROI and ROE.
评估ROI和ROE培训课程的有效性。
Seek feedback from participants and their managers for effectiveness of learning and development programs.
收集学员和其经理的反馈意见，以提高学习与发展项目的有效性。
Create a learning environment where each person has a personal development plan.
创造一个人人都拥有个人发展计划的学习环境
Follow up talent after attending AccorHotels Academie training programs to support the application of learning on the job.
针对参加雅高学院培训课程的学员，跟进其在工作中的实际运用。
Co-ordinate cross exposure and project based learning for star talent.
对于明星人才的培养，协调交叉培训的项目的实施。
Ensure all talents have access to learning opportunities.
确保所有人才都拥有学习的机会。
Participate actively in the Certified Trainers Network.
积极参与认证培训师的网络课程中。
Knowledge and Experience 知识和经验
5 years of experience in a similar field.
至少五年同类行业工作经验。
Knowledge and experience of associated computer applications.
相关电脑软件知识与经验。
Fluent in the Native language and English.
普通话与英语流利。
Competencies 技能
With strong capability of communication, coordination and management
具有较强的沟通、协调和管理能力
Familiar with the relevant labor laws，regulations or policies of the national and the city.
熟悉国家和地区的劳动法律法规和政策
Honest and fair in handling things, and good at communication with talent
为人正直，处事公正，有亲和力，善于与人才的沟通
Well complete each work task designated at the above Job Responsibility
能较好完成上述工作职责规定的各项任务