l Provides a
professional, advisory and executive support to the General Manager in meeting
strategic goals.
为总经理提供专业的顾问及行政支持
l Participates
in the development and implementation of policies for the department and hotel.
参与制定和实施饭店和部门的政策规定
l Plans and
develops marketing strategies and promotion plans.
制定开拓市场销售战略和促销计划
l Oversees
and assists in the development and implementation of the hotel’s Sales and Marketing plans.
督导和协助市场销售计划的制定和实施
l Monitors
and evaluates contemporary sales and marketing initiatives and trends.
监控并评估当前的市场销售活动以及市场动态
l Manages
departmental changes and ensuring processes and required infrastructure are in
place.
管理部门内部的运作及变化,保证部门设施完备,运行正常。
l Conducts
market research.
进行市场调研
l Establishes
pricing strategies and sales targets for the hotel.
为酒店设立价格策略和销售目标
l Manages
special projects and other business related enterprises.
管理特别项目及其他相关的生意
l Ensures
efficient utilization of departmental resources.
确保高效利用部门资源
l Ensures
the development, update and maintenance of promotional materials.
确保制定、更新及保管饭店宣传材料
l Reports on
the effectiveness of Sales and Marketing programs.
报告市场销售活动的有效性
l Manages
human resources within the department including selection & recruitment,
training & development, team building, staff performance planning and
review.
管理部门内部人力资源,包括选择招聘人员,培训部门员工,团队建设,员工表现评估等。
l Demonstrates
compliance with legislated health and safety requirements in the work place.
工作场地的健康安全要达标
l Ensures
staff in the department is aware of their duties and responsibilities.
确保部门员工明确所赋予的职责。
l Initiates
corrective measures and actions immediately when the well being and the normal
operation of the department or the hotel are being jeopardized.
在部门或酒店的利益受到危害时,立即采取纠正错误的措施。
l Ensures
staff maintains complete familiarity with safety, current first aid and fire
emergency procedure.
确保员工熟悉安全,急救及火警逃生程序。
l Ensures
that all equipment is functioning and serviced regularly.
确保所有设备正常运作。
l Manages
guest relations and client services including guest and client need, product
and service knowledge, sales effectiveness, communication skills and guest and
client feedback.
管理客户关系及服务,包括客户需求、产品服务知识,销售的有效性交流技巧及客户反馈信息。
l Manages
departmental expenses and budget.
管理部门开支和预算。
l Prepares
monthly outlook/forecast for related expenses and return to management as
scheduled.
准备部门每月相关开支的预测,并在预定日期上交给饭店。
l Monitors
accounts activities and makes adjustments when necessary.
密切注视客户的活动,必要时予以调整。
l Implements
cost saving methods for the department in line with corporate policy.
按照饭店政策控制部门成本,避免浪费。
l Ensures
files, correspondence and other relevant business documentation are maintained.
确保部门文件,及相关资料的存档。
l Liaises
with Corporate office to ensure execution and smooth flow through of all Sales
& Marketing initiatives.
通过与总部的联系,确保所有市场销售活动的顺利完成。
l Coordinates
with all Sales & Marketing departments within the company to maximize sales
opportunities.
保持与集团内各营业部门的沟通,最大限度拓展销售机会。
l Represents
and promotes the hotel to all sectors in the community locally and overseas.
在海内外社会各有关行业推广饭店。
l Conducts
sales promotion trips to target markets.
针对目标市场组织促销旅行。
l Maintain
good rapport and communication in the market place locally and overseas.
在海内外目标市场,保持良好的关系和沟通。
l Analyses,
evaluates and improves personal performance on a continual basis.
不断分析,评估,提高个人表现。
l Follow the
market changes and proactively seek business opportunity
跟随市场变化,积极主动寻求新的生意机会。
l Abides by
the The Associates Handbook.
遵守酒店员工守则。
l Abides by
the hotel policies and procedures.
遵守酒店的政策及程序。
l Abide by The
Cloud Valley Code of Conduct.
遵守揽云谷的行为准则。
l Demonstrate
professional attitude and behavior at all times.
在任何时候表现专业态度和行为。
l Maintain
personal presentation to hotel and The Cloud Valley standards.
根据酒店标准保持个人形象。
l Complete
hotel procurement and other related work of opening preparation.
完成酒店开业采购工作及其它开业筹建相关工作。
l Performs
other related duties and special projects as assigned by superiors.
完成其它上级领导布置的工作。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:熟练
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