值班经理 Duty Manager

Job Requirements工作职责
1.Ensure smooth operation on a daily basis.
确保日常工作顺利进行；
2.Enhance overall guest experience during their stay.
提高客人入住期间的整体体验；
3.Supervise and direct the front desk team.
管理和指导前台团队；
4.Ensure all colleagues are kept up-to-date with hotel products and services.
确保所有的同事都能及时了解酒店的产品和服务。
Job Requirements岗位要求
1.Takes pride in being a hotelier.
热爱酒店行业；
2.Fully understands room operations and front desk operations.
熟练掌握客房和前台相关操作；
3.Communicates and writes with fluency in English to host global guests.
良好的英文沟通能力，为全球客人提供良好的服务；
4.Has experience in the same capacity in a luxury hotel.
有豪华酒店同等职位的工作经验；
5.Has strong interpersonal skills
较强人际沟通能力。