康乐部副经理

01 全面管理康乐部的工作
Manage overall operations of guest
activities.
02 发展和完成已定的服务项目,包括根据客人需要而制定的计划.
Develops and implements customized menu of
programs and services, including special programs, based on guest feedback and
assessment of needs.
03 维护部门设施设备
Maintain department supplies and equipment.
04 确保所有区域服务和设备的质量和安全
Ensures quality and safety for all areas of
service and facility
05 管理康乐部员工,
确保他们按照标准提供服务和区域达到清洁标准
Manages guest activities staff to ensure
brand standards of hospitality and cleanliness are met.
06 确保所有设施设备能够正常运作
Ensures all facilities are in appropriate
operating condition
07 根据需要和工程部安排维修
Schedules work/repairs as needed with the
Director of Services and Engineering Department
08 跟员工强调安全服务标准和程序
Maintains and enforces safety standards and
procedures with guest activities staff
09 确保客人帐目准确,康乐部员工能够按照正确标准流程操作现金
Ensures appropriate fees are charged to
guests and that proper cash handing procedures are followed by all members of
guest activities staff
10 招聘、培训和监督康乐部的发展
Hires, trains, and monitors development of
guest activities
11 选择并确保康乐部员工接受合适及必须的培训及认证
Selects and ensures appropriate training and
certification of all guest activities staff
12 安排及维持康乐部正常运作,
Schedules and maintains appropriate
coverage of all guest activities operations.
13 管理康乐部人员及其他成本不超出预算
Manages guest activities department
man-hours and expenditures as budgeted
14 给员工提供持续的指导和培训
Provides ongoing coaching and training to
staff members
15 对泳池和儿童俱乐部营运时间作决定
Makes final decisions regarding the opening
and closing of the pools and beach Ritz Kids recreation center,
16 和相关团队紧密合作给会议团提供康乐项目服务
Works closely with destinations Group to
provide support for the recreational activities of convention groups
17 制定节日,周末及旺季时进行特殊的活动计划
Provides special programming for holiday
weekends and heavy transient time periods
18 根据营运需要给酒店客人提供特别的活动计划
Plans
and implements special guest activities opportunities for resort guests as
business demands