Receptionists 前台接待员

·To ensure our customers receive a fast, efficient check in and check out service.
确保我们的顾客得到快速高效的入住和退房服务。
·To ensure all customers queries or requests are handled in a polite, friendly andefficient manner.
确保顾客提出的意见或建议得到友善高效地解决。
·To ensure a high level of product knowledge of the hotel and local area-
确保深知酒店及当地的产品知识。
·To maintain and update guest profiles as laid down in the front office procedures.
依照前厅部工作程序，管理并及时更新顾客个人资料。
·To provide guest with foreign currency exchange service.
给客人提供外币兑换业务的服务。