大堂副理

目前招聘大堂副理/前台经理
Duties And Responsibilities 职责和任务
1. Directs and controls all subordinate Front Office staff to ensure that day to day operational matters are handled on time and guest expectations are met.
指导和控制前台所有下属员工，确保日常运营事务得到及时处理，并满足客人的期望。
2. Provides guidance and assistance to Front Office supervisory staff helping them in the execution of their responsibilities and helping them to set their own goals and objectives.
为前厅部监管人员提供指导和协助，帮助他们履行职责，并帮助他们设定自己的目标。
3. Oversees the service standards in all Front Office areas ensuring that they conform to the requisite standards and meet or exceed customer expectations.
监督所有前台区域的服务标准，确保其符合必要的标准，并达到或超过客户的期望。
4. Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming, and manning levels are in order and takes appropriate action where necessary.
经常进行前台和后台检查，确保到位、服务程序、清洁和卫生标准、维修和维护、员工仪容仪表和人员配备水平有序，并在必要时采取适当措施。
5. Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
协助维持高效的行政管理，按照指示按时编制和提交报告。
6. Assists in the selection, training and evaluation of subordinate employees.
协助下属员工的选拔、培训和评估。
7. Coaches, counsels, disciplines and develops subordinate employees.
指导、建议、约束和培养下属员工。
8.Acts as a liaison between the Front Office Manager and Front Office supervisory staff appraising him/her of the situation and updating him/her on issues of importance.
充当前厅部经理和前厅部监管人员之间的联络人，评估他/她的情况，并向他/她通报重要问题。
Job Specification 工作要求
1.Over 5 years Front Office or Guest Relation working experience.
五年以上前厅/宾客关系工作经验。
2.with Front Office daily opearation.
熟悉前厅日常工作。
3.Good working attitude and English spoken ability.
良好的工作态度及良好的英语口语沟通能力。