Housekeeping Attendant 客房部服务员

KEY RESULTS AREAS 职位概要
1.
Maintain the cleanliness and functionality of
Apartments and Surroundings (e.g. Corridors, lift lobbies, carpets) reporting
defects, achieving zero referrals from Residents.
保持房间及外围环境的清洁、完好状态。及时报告需维修项目，实现零缺陷服务。
2.
Maintain operational readiness of equipment and
distributions of supplies.
保证设施设备的良好使用状态，及时补充消耗品。
3.
Assist with the removal and replacement of curtain,
furniture, fixtures and soft furnishings and maintenance of furniture store.
帮助住客搬移窗帘、家具、及其它家用设备。
4. Assist with the
cleaning of Apartments, e.g. cleaning of, windows, upholstery, rugs, carpets,
walls, lighting, air-con vents and ceiling
帮助清洁房间设施（例如：窗户、地垫、地毯、墙面、灯、空调口、天花等）。
5. Uphold company
policy and procedures to ensure the safety, security and welfare of the
Residents.
严格遵照公司的规章和程序，保证住客的安全、舒适。
6.
Anticipate Residences’ needs and exceeded their
expectation.
预期住客的需要，并完美地实现。
7.
Clean Apartments when necessary.
在需要时清洁房间。
8.
standards and procedures
按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。
9.
Attends meetings and training sessions as required,
improve work efficiency and service quality.
积极参与部门员工的培训和会议，提高工作效率，提升服务质量。
10.
Complies with hotel’s health, safety and hygiene
policies and adheres to conduct personnel grooming and hygiene standards
遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准
11. Meets with superior and takes on daily assigned tasks
与上级会面并承担每日分配的任务。