中餐领班Chinese Restaurant Captain

JOB RESPONSIBILIES【岗位职责】
1. Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met
指导并监督下属员工确保日常运营并达到客人期望值
2. Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities
为下属员工提供指引并辅助他们履行应完成的任务及责任
3. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations
执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望
4. Liases with the kitchen, stewarding and engineering to ensure that the operation runs smoothly in areas of joint responsibility
与厨房，管事部及工程部等相关部门协调以确保每日运营顺利进行
5. Assists in the planning and execution of promotional activities as directed
按要求辅助上级计划与执行食品的促销活动
6. Maximizes revenue in the outlet by implementing upselling procedures
通过实践产品推销技巧实现利润最大化
7. Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses
在成本与花销的控制等财务事项中发挥监督与控制的作用
8. Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking
监督及管理酒店的盘点并积极参与盘点的具体工作
JOB SPECIFICATION【岗位要求】
1.Good local and English language skills
良好的地方和英语语言技能
2.Sound organizational skills
良好的组织技能
3.Sound leadership and motivational skills
完善的领导和激励技巧
4.ound administrative ability
健全的行政能力
5.Able to handle demanding workload
处理规定的工作量的能力