Human Resources Assistant/Trainee 人力资源助理/实习生

行政
Administration
§
确保人力资源部办公室的有效运作。
Ensures efficient office administration procedures.
§
确保所有的人事记录得以在人力资源系统中得到维护和更新。
Ensures that all personnel records are maintained filed and updated in
the HR System.
§
确保所有人力资源的文件能够按照严格的保密标准进行传递。
Ensures Human Resources documents are properly routed with strict
accuracy and confidentiality.
§
正确的记录员工的相关信息，例如员工的人事信息、赔偿要求、福利、税率信息、出勤、表现评审及评估、合同终止时间及相关的原因。
Records accurate associate information such as personal data,
compensation, benefits, tax data, attendance, performance reviews or
evaluations, and termination date and reason in the HR System.
§
维护及更新手工和电脑录入存档系统。
Maintains and updates manual and computerised filing system.
§
为人事活动的存档、薪资的相关信息及其他用途提供正确并及时更新的人力资源报表。
Provides accurate and updated HR reports of associate files to document
personnel actions and to provide information for payroll and other uses.
§
维护所有的记录及信息。
Maintains all records and information.
§
遵守酒店的相关政策及程序。
Complies with hotel’s Policies & Procedures.
总则
General
§
按要求出席所有会议并作出贡献。
Attends and contributes to all Meetings as
required.
§
始终提供礼貌和专业的服务。
Provides courteous and professional service
at all times.
§
协助完成新员工的录用活动，发布酒店所空缺的职位、与应聘者进行联系并安排合适的候选人在恰当的时间与部门经理见面，检查应聘者的相关信息。
§
Assists in recruitment
activities, prepares and posts vacancy announcements, contacts applicants for
screening interviews; screens applications and resumes; arranges interviews
appointment and refers suitable candidates to Department Heads; checks and
documents applicant references.
§
协助协调员工认知计划的实施。
Assists with the coordination of the
associate recognition programmes.
§
协助检查以确保所有员工设施能够按照标准得到维护，例如员工更衣柜、员工餐厅、员工宿舍以及员工吸烟区。
Assists by checking to ensure all associate
facilities are maintained within standards, i.e. Associate Lockers, Associate
Restaurant, Associate Dormitory and Associates’ smoking area.
§
自愿参加酒店安排的培训课程以提高自身技能和素质。
Willingly attends hotel training sessions as
scheduled to improve skills and knowledge.
§
礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。
Handles guest and associate enquiries in a
courteous and efficient manner, reporting complaints or problems if no
immediate solution can be found, whilst providing feedback for a prompt follow
up.
§
了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable in statutory legislation in
associate and industrial relations, understanding and strictly adhering to
Rules & Regulations established in the Associate Handbook and the Hotel’s
policies concerning fire, hygiene and health & safety.
§
确保高标准的个人形象和仪容仪表。
Ensures high standards of personal
presentation & grooming.
§
准备录用通知，协助完成对于新员工的入职培训。
Prepares letters of offer; assist in new
associate orientation.
§
维护并更新应聘申请。
Maintains an updated list of applicants and
applicant files.
§
与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague
interactions with good working relationships.
§
始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。
Exercises responsible management and
behaviour at all times and positively representing the Hotel and Hyatt Hotels
Corporation.
§
协助并参与人力资源部的所有活动。
Assists and participates in all Human
Resources activities.
§
确保并实施对于办公室的保密性工作。
Ensures and practices the utmost protection
of office’s confidentiality.
§
根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any
reasonable tasks and secondary duties and to changes as dictated by the Hotel,
industry and company.