楼层主管 - Team Leader - Housekeeping

您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，协助保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。
You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.
协助管理与酒店客房和楼层的清洁相关的所有职责
Assists to manage all functions related to the cleanliness of the hotel’s guest rooms and floors.
分配任务和职责给客房服务员, 检查服务员完成的工作.
Assign tasks and responsibilities to room attendants, and inspect the work completed by the attendant.
报告不好的客人意见及损耗事项。
Report negative customer feedback and loss issues.
确保客房部员工在工作中与其他部门保持良好合作关系。
Ensure that housekeeping staff maintain good working relationships with other departments in their work.