Floor Supervisor 楼层主管

Job Overview: Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants and PA attendants, ensuring that all procedures are completed to the hotels standards.
Assist where necessary to ensure optimum service to guests.
工作概况：督导培训员工，安排客房部员工的工作并检查其工作质量和工作表现，包括客房服务员，夜床服务员及公共区域服务员，确保员工遵循酒店规章制度，达到酒店标准，必要时为客人提供合适的服务。