干洗工 Dry Cleaner

Job Summary – （Role Summary）
工作概述﹣（职位概述）
• Responsible for the pressing, dry cleaning and presentation of guests dry cleaning garments as well as hotel furniture and fittings as required
按要求对客人需要干洗的衣物进行熨烫、干洗和外观整理，并对酒店的家具和配件进行相关处理。
• Prepares guest pressing and dry cleaning as requested in accordance with hotel presentation standards
依照酒店外观标准，按要求为客人提供熨烫和干洗服务。
• Spot and dry clean all uniforms
对所有制服进行去渍和干洗。
• Sort articles to be dry cleaned into categories and performs dry cleaning function including:
将需要干洗的衣物进行分类，然后对其进行干洗，包括：
o Uses all dry cleaning equipment
使用所有干洗设备
o Uses spotting boards
使用去渍台
o Attends to pre-coating and sledging
进行预涂和去污
• Sort articles for pressing into categories and performs pressing function including:
将需要干洗的衣物进行分类，然后对其进行干洗，包括：
o Using pressing equipment
使用熨烫设备
o Use appropriate chemicals when pressing
在熨烫时使用合适的化学品
• Maintain chemical supplies
保证化学品的供应。
• Prepare requisitions for depleted supplies
对用尽的物品提出补充申请
• Check guest items on receipt for damage and record any findings
在接到客人衣物时检查有无破损，并对发现的结果进行记录。
• Maintains dry cleaning equipment in good condition and ensures regular servicing
保持干洗设备的良好状况并确保进行定期维修。
• Attends to outside customers and guests courteously, promptly while maximizing sales
对外部客户和客人提供及时礼貌的关照，同时尽力对他们做销售工作 。
• Maintains working area and equipment in proper state of cleanliness and repair
保持工作区域和设备得到良好的清洁和修缮 。
Reports guest complaints to superior immediately
及时向上级反映客户的投诉情况。
Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards
遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准。
• Attends meetings and training sessions as required
按要求参加会议和培训活动。
Complete other responsibilities as assigned
完成分派的其它任务。