酒店初级服务员前厅服务英语

　　1. Good morning. This is Room Reservation. May I help you? 早晨好!客房预订处，我能为您做什么吗?

　　2. For which date? 您要订哪一天的房间?

　　3. For how many nights? 您要住几个晚上?

　　4. A single room or a double room? 要单人房间还是双人房间?

　　5. For how many people? 你们一起几个人?

　　6. What time will you be arriving? 您将在何时到达?

　　7. Have you made a reservation? 您有没有预订房间?

　　1. May I know your name and room number? 您能告诉我您的名字和房间号码吗?

　　2. May I see your passport? 能看一下您的护照吗?

　　3. Your room number is … 您的房间号码是……

　　4. Could you fill in this form, please? 请填下这张登记表好吗?

　　5. May I take your luggage for you? 我来帮您拿行李，好吗?

　　6. This is your room card and room key. 这是您的房卡和房间钥匙。

　　7. Sign your name, please. 请签上您的名字。

　　8. May I take a message for you? 我帮您传个口信，好吗?

　　9. Here is the paper and pen. Please write down your message. 这是纸和笔，请写下您的留言。

　　10. Here is your bill. It’s 2000Yuan in all. 这是您的账单。总共2000元。

　　11. Please pay at the cashier’s desk over there. 请去那边账台付款。

　　12. How would you like to pay, sir, in cash or by credit card? 先生，请问您是用现金付款还是用信用卡付账?

　　13. Please check it and sign here. 请核对一下，在这里签个字。