翡翠36酒吧调酒主管 Service Leader - Jade On 36 Bar Bartender

We are currently looking for a Service Leader - Jade On 36 Bar Bartender to join our Food & Beverage team.
As a Service Leader - Jade On 36 Bar Bartender we rely on you to
Interact and engage with Bar guests and maintains high quality service standardsMotivate team members and maintain a high level of team spirit (or team cohesiveness)Handle guest complaints effectively and professionallyConsistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspectiveSupport the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, bar profitability evaluation etc. Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the bar.
We are looking for someone who:
Has a passion for BarLoves interacting with guestsBelieves in teamworkPreferably has working experience in either a luxury Bar or a 5* hotel backgroundGuest relations to host International tourist, communicates with fluency in English & Japanese (as well as the local language)A self-starter and a team playerEnjoys being challenged
宾客服务主管 - 翡翠36酒吧调酒师，虚位以待
作为宾客服务主管 - 翡翠36酒吧调酒师，我们希望您承担以下职责：
与酒吧客人互动并保持高质量的服务标准激励团队成员，保持高度的团队精神（或团队凝聚力）有效并专业地处理客人的投诉始终如一地从同事、客人和老板的角度来提高满意度与服务经理合作支持日常运营，协助完成月度预测、周计划、餐厅盈利能力评估等工作与服务经理合作，负责酒吧的运营，包括但不限于酒吧的整体氛围
候选人应具备以下能力：
对酒吧餐饮有热情以热情的态度提供客人优质的服务喜欢与客人互动有豪华餐厅或五星级酒店相关工作经验者优先接待国际游客，能流利地使用英语沟通愿意轮班