Front Desk Captain 前台领班

Behaves and acts in an exemplary fashion, embodying the brand mindset
行为和举止符合该品牌要求,并涵盖品牌的精神
Performs Front Office operations, applying the organizational structure defined by the Front Office Manager
执行前台的运作实行前厅部经理制定的组织结构
Together with the Customer Relations Manager, is jointly responsible for welcoming and taking care of guests throughout their stay
与宾客关系经理一起联合确保客人入住期间受到欢迎和照顾
Contributes to guest satisfaction at all times by providing high quality services throughout their stay
为客人入住期间的满意都贡献并提供高质量的服务
Helps meet the department's quantitative targets through his/her sales efforts
通过他/她的销售努力来帮助部门完成定量目标