高级销售经理（会务方向） Senior Sales Manager

FINANCIAL RETURNS
· Validate of the potential ofassigned accounts and create account plans as per the IHG hotels standardoperating procedures
· Develop the assigned accountportfolio to meet set goals and maximise profitability
· Gather information oncurrent and prospective clients / contacts to generate incremental business
· Maintain effective control ofsales expenses
财务回报
· - 根据洲际酒店集团酒店标准运营程序，评估指定客户的潜力并制定客户计划
· - 开发指定的客户组合，以实现既定目标并最大限度地提高盈利能力
· - 收集现有和潜在客户/联系人的信息，以创造更多业务
· - 有效控制销售费用
PEOPLE
· Use both account interactionand publicly available tools to monitor competitors' activities as it relatesto both the hotel and the portfolio of accounts and share relevant informationwith key stakeholders in line with hotel procedures
· Provide feedback to managementon changing market conditions, including competition and market trends
· Involve Director of Sales /Assistant Director of Sales where appropriate on sales calls and sales meetings
· Communicate to his/her superiorany issues encountered and other relevant information
· Attend and participate in andwhere appropriate, organise training sessions, daily briefings and othermeetings as required
· Where applicable, supervise, manageand train Sales Executives and Sales Coordinators in carrying out theirresponsibilities
人员
· - 利用客户互动和公开工具，监测竞争对手与酒店和客户组合有关的活动，并按照酒店程序与主要利益相关者分享相关信息
· - 就不断变化的市场条件（包括竞争和市场趋势）向管理层提供反馈意见
· - 酌情让销售总监/销售助理参与销售电话和销售会议
· - 向上级汇报遇到的任何问题及其他相关信息
· - 出席并参与培训课程、每日简报和其他必要的会议，并在适当时组织这些会议
· - 酌情监督、管理和培训销售主管和销售协调员履行职责
GUEST EXPERIENCE
· Network within one’s portfolioof accounts to build relationships with key decision makers and other relevantstaff
· Conduct client meetings as wellas planning and coordinating site introduction tours and inspections
· Handle and manage clients’queries or issues
· Be proactive and responsiblefor the follow up of new sales leads to enhance guest experience
· Develop and maintain contactwith business generators (MICE Planners; travel agents; etc.)
客户体验
· - 在自己的客户组合中建立网络，与关键决策者和其他相关人员建立关系
· - 召开客户会议，规划和协调现场介绍参观和视察活动
· - 处理和管理客户的询问或问题
· - 积极主动并负责跟进新的销售线索，以提升客户体验
· - 发展并保持与业务创造者（会展策划人、旅行社等）的联系
RESPONSIBLE BUSINESS
· Ensure accurate and timelyupdating of an accurate record of all relevant activities in the provided SalesSystem (i.e. Delphi; Opera; etc.) for future reference and control purposes
· Update Account and Contactprofiles, attach Account plans, ensure ‘live’ information for action
· Develop awareness andreputation of the hotel and the brand in the local community.
Perform other duties asassigned.
负责的业务
· - 确保在提供的销售系统（如Delphi、Opera 等）中准确及时地更新所有相关活动的准确记录，以供今后参考和控制之用
· - 更新客户和联系人资料，附加客户计划，确保 "实时 "信息可供采取行动
· - 提高酒店和品牌在当地社区的知名度和美誉度。
履行分配的其他职责。