布草&制服房主管 Linen & Uniform Room Supervisor(储备)

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Oversee the implementation of
linen room standards and procedures
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监督布巾房各项标准和工作程序的执行 。
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Recommended changes to these
standards and training needs on an ongoing basis
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就这些标准和培训需求提供持续性的改进建议。
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Maintain a current and thorough
knowledge of all linen room systems
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熟知布巾房系统最新和最全的信息。
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Open and close the shift and
ensure effective shift hand over
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负责管理接班和交班工作，以确保交接班过程的有效进行 。
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Distribution and collection of
keys
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分发和收集钥匙。
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Management of all incoming and
outgoing calls to Linen Department
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处理布巾部所有呼入和呼出的电话。
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Solve employee grievances
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解决员工受到的不公正待遇问题。
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Direct task allocations and
change according to volume and peak periods
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依据工作量和高峰期等因素对工作进行分配及变更。
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Perform quality inspections
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进行质量检查。
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Prioritize VIP or difficult
guests
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优先处理贵宾和难对付的客人 。
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Liaise with Housekeeping for
guest and hotel requirements
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就客人和酒店的要求与客房部联系。
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Ensure staff uniforms and hotel
linen is processed and delivered in a timely manner
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确保员工制服和酒店布巾及时得到清洗和派送。
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Co-ordinate special projects
(eg equipment routine service; stock inventories)
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就特别项目进行协调（如设备的例行维修和存货盘点）。
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Manage all special requests
made by guests
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处理客人的特别要求。
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Ensure consistency within the
department
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确保部门内工作的一致性。
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Ensure you have complete
knowledge of hotel departments, service areas, layouts and facilities and the
location of these
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熟知酒店各部门、服务区域、布局、设施及其各自具体位置。
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Supervise linen storage areas
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监管布巾存储区。
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Maintain adequate stock levels
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保持足够的库存水平。
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Complete stock-takes as
required
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按要求完成库存盘点工作。
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Conducts shift briefings to
ensure hotel activities and operational requirements are known
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进行交接班说明，确保了解酒店的工作和运营需求。
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Works with Superior and Human
Resources on manpower planning and management needs
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与上级领导和人力资源部一起进行人力规划和管理需求。
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Works with Superior Director of
Finance in the preparation and management of the Department’s budget.
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与上级领导和财务总监一起编制和管理部门预算。