前厅部实习生Front Office Trainee

-确保客人得到快速、高效、准确的入住登记和结帐离店服务。Ensures that guests receive a speedy and efficient check in/ out.-确保严格遵守酒店的收银程序；所有备用金都要根据财务部设立的政策和程序合理使用。Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.-根据部门运营手册的标准处理所有抵、离店记录。Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.-确保对酒店产品和当地情况的高度了解。Ensures a high level of product knowledge of hotel and local area.-确保持续高水平的对客服务。Ensures a high level of customer service is consistently maintained.-确保具有高水平的酒店产品知识，以便在机会出现时，宣传/销售客房、餐厅及其它设施/活动。To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.-遵守前厅部经理制定的所有系统和程序。Complies with all systems and procedures as laid down by the Front Office Manager.