楼层主管 Floor Supervisor

岗位职责 Job Description
1.协助准备员工排班表
Assist in preparing employee's duty roster
2.根据运作的实际情况调整当班员工的工作
Adjust the scheduled work according to the situation
3.对客房和公共区域进行常规检查
Regular check of the guest rooms and public areas
4.积极跟进VIP和长住客人迎接,入住及退房等相关服务
Actively follow up the VIP and long stay guests' welcome, C/I, C/O and relevant service
5. 监督夜床服务
Supervise the turn down service
岗位要求 Job Specifiction:
1.1年及以上工作经验
Minimum 1 year work experience
2.中专及以上学历
Technical secondary school or above
3.熟知客房管理专业知识
Have a good knowledge of housekeeping .
4. 性格开朗、工作踏实，有较强的服务意识和责任感
Cheerful, practical, good sense of service and responsibility.