Restaurant Manager（Southeast Asian） 餐厅经理（东南亚风味））

PURPOSE OFPOSITION职位目标
To manage respective F&B venues as successful independent profit center, ensuring maximum guest satisfaction consistent with Hotels standards, through planning, organizing, directing and controlling the food and beverage operation and administration.
管理独立收支的餐厅，并确保部门运作符合酒店标准及最大程度的使客人满意。计划，组织，指导和控制餐饮部门的运作及管理。
KEY ROLES& RESPONSIBILITIES关键角色和职责
· Motivate, discipline, direct and supervise the work of all employees in restaurant
· 指导和监督餐厅所有员工的工作。
· Keep assistant managers promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action
· 确保餐厅副经理及时和完全了解所有问题（问题，显著的异常事件，积极事件）并立即采取正确措施。
· Follow established and proper Accounting procedures
· 遵循规定的正确财务程序
· Schedule employees to maintain Hotel’s service standards within budgeted labor costs
· 在坚持酒店的服务标准和人力成本预算内合理安排员工
· Review and interpret/analyze financial and operating information, and prepare reports
· 回顾并分析财务和经营信息，并准备报表
· Attend daily F & B meeting sand channel essential information down the line
· 参加每日餐饮部例会并沟通重要信息
· Be knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities
· 熟知酒店的各项信息来回答客人的询问，始终优先推荐本酒店的餐厅
· Over seethe training and supervision of Bar employees, which includes work allocation, performance evaluation, training, and problem resolution
· 监督培训和酒吧员工的管理，包括工作分配，绩效评估，培训和解决问题的能力
· Ensure safe working and guest environment to reduce the risk of injury and accidents
· 确保一个安全的工作环境和客户环境来降低受伤和意外的风险
· Prepare the payroll and gratuity reports as required
· 按照要求递交工资和消费报表
· Attend monthly staff meetings to discuss P&L statement and operational issues
· 参加每月的员工会议，讨论损益表和运作中的问题
· Establish guest database with preference records of regular guests
· 建立客户数据库，记录常客的喜好
· Establish/review sales incentive programs on a periodic basis, rewarding high achievers
· 定期建立/回顾销售激励方案，奖励表现优异员工
· Constantly monitor the staff's appearance, attitude and degree of professionalism
· 不断监督员工的外表，态度和职业精神
· Always have a creative and innovative approach to buffet set-ups, displays, visuals and willing to update them regularly
· 致力于创新和改革餐厅的服务，产品和推广。从而寻求新的收入增长机会。
· Assignres ponsibilities to subordinates and conduct regular performance checks
· 安排员工的工作并定期检查
· Implement weekly cleaning schedules for operating equipment (trolleys, pantry, etc)
· 完成操作设备的每周清洁计划（餐车，工作间等等）
· Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
· 通过每周和卫生经理，客房部，工程部检查来管理部门的清洁
PERSONAL ATTRIBUTES 个人品质
· Excellent reading, written and oral proficiency in English
· 优秀的英语听，说，读，写能力
· Experienced in all aspects of restaurant service
· 餐饮服务方面经验丰富
· Strong knowledge of Food and Beverage
· 专业的食品和酒水知识
· Creative and innovative
· 创新及创造能力
· Eye for detail and hands-on approach to operation
· 细心观察能力和实际运作能力
· Financial skills and knowledge， cost conscious
· 财务知识和技巧，成本意识
· Must be well-presented and professionally groomed at all times
· 始终保持良好和专业的个人形象
· Knowledge of Excel, MS Word, Publisher, PowerPoint & Micros
· 熟练运用计算机软件
· Excellent leader and trainer with strong motivational skills
· 优秀的领导者和培训者，良好的激励技巧
· Strong interpersonal skills and attention to detail
· 良好的人际交往能力，注重细节
· High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
· 高度的专业精神，适当的人力资源管理能力，商业头脑，活力和决心
· Proven organizational skills, able to set and meet deadlines with quality results
· 行之有效的组织能力，能够在规定期限内高质量地完成工作
· Must possess good communication skills for dealing with diverse staff
· 具备良好的沟通技能，能够和不同的员工相处。
QUALIFICATIONS 任职资格
· Degree in Hotel Restaurant Management or equivalent
· 酒店管理专业毕业或相等学历
EXPERIENCE 工作经验
· Minimum 4 - 5 years Hotel experience
· 至少4-5年酒店工作经验
· Minimum 2 years management experience in similar F&B operations in international hotels.
· 至少两年以上的国际酒店相关管理经验