Sales Manager 销售经理

SCOPE 范围
·
Performs in accordance with the Business Plan
and Sales & Marketing policies to achieve budgeted occupancy and average rate.
· 执行运营计划和市场营销政策，以达到预算，平均入住率
PRINCIPAL RESPONSIBILITIES 主要职责
1.
Business
Planning and Sales &
Marketing
商业计划和销售及市场推广
· Planning sales
activities : to concentrate in “selling” i.e. Making sales calls to introduce
hotels facilities, packages etc
· 规划销售活动，集中精力于销售，例如电话销售，介绍酒店设施和套餐等
· To assist DOSM/DOS in
achieving monthly and year-end budget
· 协助销售及市场推广总监、销售总监达成月度及年终预算
· To assist DOSM/DOS in maximizing profits by
securing business
· 协助销售及市场推广总监、销售总监确保业务，达到利润最大化
· Follow up leads
assigned by DOSM/DOS
· 跟进销售及市场推广总监、销售总监分配的商业线索
· To maintain good
relationship with existing accounts
· 与现有的客户保持良好的合作关系
· Develop new markets/source
of business
· 开拓新的市场和新业务资源
· Conduct entertainment
and site inspection to accounts decision makers and booking handlers
· 为客户决策者或者预定安排人安排宴请和酒店参观事宜
· Sales visit for
potential accounts
· 商务拜访潜在客户
· Negotiate contracts with companies in his/her
designated areas
· 与指定区域内的公司协商合同事宜
· Conduct Sales visit to major companies in his/her designated
area according to the guidelines
· 根据指示，对指定区域内的主要客户进行商务拜访
· Come up with new ideas
on products and marketing of product such as: room packages, promotion offers
and assist DOSM in launching these promotions.
· 提出有关产品和市场推广产品的新建议,例如客房套餐，特别优惠， 并协助销售及市场推广总监开展相关优惠活动
· To attend local
business meeting and tradeshows/sales trips (both locally and overseas)
assigned by DOSM
· 参加由销售及市场推广总监分派的本地商务会议和展览会、出差（国内和海外的）
· Take up special
assignments instructed by DOSM, DOS
· 完成由销售总监，销售及市场推广总监指示的特别任务
2.
Communications
沟通
· Maintain close
communication with DOSM, DOS and Sister Hotels sales persons
· 与销售总监，销售及市场推广总监，以及姐妹酒店的销售人员保持良好沟通
· Maintain effective
communication with Revenue Manager and Operations Department heads
· 与收入经理和业务操作部门的主管保持有效的沟通
· Maintain effective
communication with Hoteliers in order to get to know the market trend
· 与其他酒店的同行业者保持有效的沟通，以便了解市场发展的趋势
· Attend Sales Meeting and Sales
monthly presentation to report work progress and month-end
result
· 参加销售会议和月度销售介绍，汇报工作进程和月终销售结果
4. Marketing Intelligence
· Regular update on
competitors offers and markets intelligence and shares
the information with sales team
· 定期更新竞争对手信息和市场情报，并与销售团队分享相关信息
· Provide accurate sales
statistics and market information, comments, trends and leads obtained from
clients and/or competitors
· 提供准确的销售数据统计和市场信息，评估，趋势，以及从客户及竞争者处得到的销售线索
5. Human Resource
Development
· Maintain effective
communication channels with all co-workers
· 与所有协助的工作人员保持有效的沟通
· Communicate with guest
to obtain guest comments and ensure the delivery of product adhere to guest
needs
· 与客户沟通以获取客户的评价，并确保我们提供的产品能够满足客户的需求
Perform any duties
assigned by the Management deemed necessary.
执行任何管理层委托的工作。
REQUIREMENTS 职位要求
1.
Education 教育学历
§
University /
post-graduate diploma or equivalent professional hotel training is required.
§
需要大学、研究生文凭或相关的专业酒店培训
2.
Experience 经验
§
At least 3 year
working experience with minimum 3 years in travel related industries
§
至少3年工作经验，并且需要最少3年相关行业的从业经验
§
Working experience in
handling Tour Operators is preferred
§
具有能够处理旅游经营者的工作经验为佳
3.
Job Skill /
Knowledge 工作技能 / 知识
§
Professional
Training in Hotel Sales Department or Front Office
§
在酒店销售部门或者前厅部门接受过专业的培训
§
Well organized and a
good planner
§
良好的组织和计划能力
§
Prompt and
systematic decision making skills with analytical power
§
及时和系统的决策分析能力与技巧
§
Independent &
ability to work under pressure
§
有独立和压力下工作的能力
§
Excellent
communication skills
§
卓越的沟通技巧
§
Good team player
& able to develop sound working relationships with colleagues
§
良好的团队合作精神，能够与同事发展良好的工作关系
§
Strong leadership
skills
§
强有力的领导技巧
§
Good delegation
& interpersonal skills
§
良好的授权和良好的人际关系技巧
§
Sensitive and react
fast on market trend and situation
§
敏锐的了解市场发展趋势和情况，并迅速作出反映行动
§
Pleasant and out
spoken
§
愉悦开朗的性格
§
Have good
communication network in the industry
§
在酒店行业中拥有良好的沟通网络
4.
Computer
Knowledge 电脑知识
§
Microsoft word,
excel and PowerPoint is a must
§
必须熟练使用微软word，excel 和 PowerPoint 软件
§
Opera PMS system is
preferable
§
熟悉Opera PMS系统为宜
5.
Language
Proficiency 语言能力
§ Proficiency in English and Putonghua is a must
§
必须熟练掌握英语与普通话
§ Excellent communication skills in both written & spoken English
§
口语与书面英语都具备优秀的沟通技巧