Langham Club Agent 朗廷会服务员

The Langham Club Agent is responsible for the daily food and beverage service in the club lounge. The Waiter duties also include the general presentation and service of the club lounge and ensuring the Club guests stay exceeds expectation. This position is also required to deliver concierge style information and service as required. The Langham Club Agent must deliver customer service with poise based on the hotels standards and procedures.
朗廷会服务员负责朗廷会内日常的餐饮服务。其工作职责同样包含朗廷会的总体外观及服务，保证朗廷会宾客的入住体验超出期望。如经需要，这个职位同样需要提供礼宾式的信息及服务。朗廷会服务员必须在依照酒店标准和程序的基础上为宾客提供真诚的服务。
Attend to all guest enquiries with poise in a helpful and professional manner.
以乐意帮助及专业的态度应答宾客的询问。
Be familiar with hotel room configuration, all special rates & programs and the 1865 Program.
熟悉酒店房间形态，所有优惠价和促销活动以及1865会员内容。
Be familiar with the hotel facilities, services and local neighborhood information.
熟悉酒店设施、所提供的服务，以及周边环境信息。
Understand basic PMS functions in regards to Front Desk operation.
对酒店使用系统中有关前台营运的知识有基础的了解。