岗位职责/职位描述

• Responsible for ensuring all hotel property is protected from theft, vandalism or damage.
确保酒店所有财产的安全，以防偷窃、人为破坏等情况的发生。
• Frequent patrols and checks of hotel areas including safety equipment and exits.
对酒店区域进行频繁的巡逻，包括安全设施和各消防通道。
• Ensure no solicitation of non hotel services takes place on site
确保在酒店区域内无反酒店服务的教唆活动发生。
• Ensure only authorized persons or goods are permitted on and off site （restricted areas）
确保只有被授权的人或物品方可进出酒店（限制区域）。
• Deal with guest and colleague issues with empathy.
设身处地的为酒店客人和员工解决问题。
• Assist with initial investigation in relation to allegations of loss or damage.
协助关于物损的初步调查。
• Assist with initial investigation in relation to guest or colleague injury accident.
协助酒店客人或员工的受伤事件调查。
• Be familiar with hotel rules and policies
熟悉酒店规章制度。
• Maintain the key control system
维护钥匙管理系统。