Assistant Outlet Manager-All Day Dining全日餐厅副经理

To ensure that the monthly forecast of food and beverage revenue, cost and expense figures are achieved.确保达到每月食品酒水收入预算，成本与费用指标。To strictly adhere to the established operating budget and ensure that all costs are controlled.严格遵守已设置的运作预算，严格控制成本。To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF & E requirements in line with the compilation of the Annual Business Plan.参加部门年度预算，确定部门的开支及收入目标，运作设备的需求及相应的年度市场计划。To manage the outlet as a separate profit centre, assuming responsibility for all revenues and expenses.独立经营管理餐厅，全面负责收入与费用。To ensure that the outlet is managed efficiently according to the established concept statements. 确保依照餐厅j经营原则高效地经营管理餐厅。To ensure that SPPS and Back to Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.确保员工遵守服务程序和产品标准，保持餐饮部运作服务水平。To assign responsibilities to subordinates and to check their performance periodically.分配员工工作职责，定期检查员工工作表现。To ensure table reservations are taken properly in order to maximize the restaurant turnover.确保餐桌预定准确无误以保证最大化使用餐桌。To ensure that guest history data are kept up‑to‑date.确保餐厅客人资料有保持更新。To take a hands on approach in the operation of his/her outlet.参与餐厅运作与服务To establish and strictly adhere to the par stocks for all operating equipment and supplies and to ensure that the outlet is adequately equipped.. 建立并严格控制运作设备的库存与供应以保证部门有充足运作设施。To conduct monthly inventory checks on all equipment and supplies.督导每月设备用具盘点。To control the requisitioning, storage and careful use of all operating equipment and supplies. 控制餐厅领货，库存。爱惜餐厅设施设备。To conduct daily roll-calls to associates on preparation, service and menu. 每日举行关于准备工作，服务及菜单的员工例会。To liaise with the Kitchen and other supporting departments on daily operation and quality. 保持与厨房及其他相关部门良好的运作沟通关系。To handle all guest complaints, requests and inquires on food, beverage and service. 负责处理客人关于食品, 酒水和服务方面的要求，询问与投诉.To establish a rapport with guests maintaining good relationships. 建立良好的顾客关系.To ensure that the outlet cashiering procedures are strictly adhered to. 确保严格执行部门收银制度与程序。To revise and update the outlet Departmental Operations Manual annually 制定部门运作手则，每年重新检查并更新。To participate in the formulation of the Annual Marketing Plan, to establish a list of marketing activities in line with the compilation of the Annual Business Plan.参加年度市场计划，设立市场销售活动表。To maintain the Daily Log Book. 持续做好餐厅每日营运记录。To submit to Food & Beverage Office the following:向餐饮部提交如下：
· Weekly Schedule每周排班表
Daily Log Book每日营业记录Monthly Outlet Report每月月结报告
· promotion / Holiday Critique / marketing competitive surveys, etc
推广/节日推广/市场调查
· Monthly P&L Statement / various P&L reports
制定 每月餐厅盈利和亏损陈述/各种盈利和亏损报表
· Monthly Training Plan, etc
每月培训计划
To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business. 制定餐厅每周排班更期表，保证有足够的员工当值。To maintain the outlet bulletin board. 管理部门的布告栏。To submit all guest/associate incident reports. 提交所有顾客与员工的事故报告。To report “loss and found” items. 上报“失物招领”物品。To attend monthly Food and Beverage Meeting and Daily Operations Meeting. 参加餐饮部每日例会和每月运作会议。To ensure that the outlet is kept clean and organized, both at the front as well as the back of house. 确保餐厅前台与后台各区域的清洁和有序。To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to. 与管家部联系沟通确保严格执行清洁表。To issue repair and maintenance job orders to ensure the proper maintenance of the outlet. 出工程维修单以保证餐厅正常维修。To report for duty punctually wearing the correct uniform and name badge at all time.当值时须着制服佩带名牌.To provide courteous and professional service at all time.提供礼貌的，专业的优质服务。To maintain a good working relationship with own colleagues and all other departments.与同事及其他部门保持良好的合作关系.To maintain a high standard of personal appearance and hygiene at all times.保持良好的个人卫生以及仪容仪表。To conduct monthly associate meetings主持每月员工会议。.To attend all meetings as required by Executive Management.参加管理层所要求的会议。To identify training needs and plan training programs for the associates. 确认员工培训需求并做好培训计划。To conduct training for the associates in accordance with the Annual Training Plan in order that associates have necessary skills to perform their duties.为使员工具备必需的工作技能须按照年度培训计划督导员工培训To liaise and inform the Food and Beverage Department and Human Resources Department of all training sessions.与餐饮部和人事部联系并知会培训课程。To develop departmental trainers and assign training responsibilities.培养部门的培训者及培训责任心。To conduct associates’ yearly performance appraisals.执行员工年度评估。To supervise the associates within the department, ensuring that the correct standard and methods of service are maintained, as stated in the Departmental Operations Manual; For IRD, as per IRD SPPS and order taking procedures. 确保员工按照SPPS和基本标准提供服务达到餐饮部运作守则中所要求的服务水平，如送餐部的服务程序和标准及听单程序。To carry out quarterly, bi-yearly, yearly inventory of operating equipment.执行部门季度, 半年及一年的用具设备的盘点工作.To plan and organize festive and seasonal food/beverage promotions within the outlet. 计划，组织部门节日和季节的餐饮推广。To ensure that all associates report for duty punctually wearing the correct uniform and name badge at all times.确保员工当值时穿制服戴名牌。To assist in the building of an efficient team of associates by taking an active interest in their welfare, safety and development.通过员工对自身幸福，安全和发展的兴趣建立高效优质的团队。To ensure that all associates provide courteous and professional service at all times.确保员工始终提供礼貌地专业地服务To assist in the training of the associates ensuring that they have the necessary skill to perform their duties with maximum efficiency.协助培训以确保员工具备必需的工作技能，最大化地提高工作效率。To supervise the associates within the department, ensuring that the correct standards and method of service are maintained, as stated in the Department’s operations manual督导员工，保持与餐饮部运作标准一致的服务程序与服务方式。.To ensure that all associates have a complete understanding of and adhere to the Hotel’s Rules and Regulations.确保所有员工理解并贯彻执行酒店规章制度。To ensure that all associates have a complete understanding of and adhere to the Hotel’s Policies relating to Fire, Hygiene and Safety. 确保所有员工理解并贯彻执行酒店关于消防，卫生，安全与健康的规章制度。To carry out any other reasonable duties and responsibilities as assigned.执行其他工作职责