Banquet Supervisor宴会主管

Assisting manager in the outlet’s operation, adhering to Back to basics..协助餐厅经理做好营运工作Associate duty roster and station plan.做好员工的排班和岗位计划Handling of guests complaints and feedback.处理好客人的投诉并做反馈Checking on associate discipline, grooming standards and punctuality.检查好员工纪律、仪容仪表和迟到早退现象Checking of guests’ satisfaction and proper handling of feedback and follow-up.询问客人用餐情况并做适当的反馈处理Performs opening duties as assigned. (Check list)依照开挡标准做好开挡工作(依照开挡检查表)Performs closing duties as assigned. (Check list)依照收挡标准做好收挡标准(依照收挡检查表)Restaurant maintenance and housekeeping.做好餐厅的维护和卫生工作.To update and disseminate relevant information to associates.更新并通知相关事宜给员工
Associate development, counseling and resolving staff conflict留意员工发展或进步,商议且 解决员工之间的冲突