Based within the Food & Beverage team in Guangzhou, the Assistant Director of Food & Beverage is responsible for the overall daily Food and Beverage operation, providing leadership and direction whilst maximizing revenue opportunities and always maintaining guest and colleagues’ satisfaction levels to the standard of the hotel and of the company. The Assistant Director of Food & Beverage reports to the Director of Food & Beverage.
Duties and Supporting Responsibilities:
To ensure Guest Satisfaction from arrival to departure following the standards and procedures manual, the Legendary Quality Experience (LQE), and our MO PILLARS.Assist the Director of F&B with strategic planning and decision-making.Oversee operations within the F&B department.Develop and implement policies and procedures to improve operational efficiency.Analyze financial reports and support budgeting processes.Coordinate with other departments to ensure seamless service delivery.Mentor and develop F&B managers and staff.Lead special projects or initiatives aimed at enhancing the guest experience.
Job Requested:
Diploma or Degree in a related discipline.Approve track record of success in a similar role, capability to build customer loyalty and guest satisfaction; delivery, profit and controlling costs.Three to five years 'experience in Food and Beverage of an international luxury hotel required.Strong interpersonal and problem-solving abilities.Highly responsible and reliable. Works well under pressure in a fast-paced environment.Ability to work cohesively and lead a team.Ability to focus attention on guest needs, always remaining calm and courteous.Fluent in English, speaking Mandarin would be an advantage.
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-精通,中国普通话-精通
- 计算机能力:精通
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