前台接待 Guest Service Agent

Job Description
职位描述

The Guest Service Agent is responsible for overall guest satisfaction by creating delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质量标准，为客人创造愉快的抵店和离店体验，为客人带来整体的满意度。
Job Requested
职位要求

1. Enjoy interacting with guests and have a natural ability to
serve and delight them.
享受与客人的互动，并且能够为客人提供称心如意的服务
2. A team player with ability to multi-task and remain
composed at all times.
沉着冷静，能随机应变，有团队精神
3. Basic computer and typing skills.
具备基本的电脑操作能力
4. Good communication of English and Mandarin, both
spoken and written (Cantonese would be an advantage).
良好的中英文沟通及书写能力（会广东话者优先）