客房部文员 Housekeeping-Clerk

§ Maintains complete and supported records of all Agreements, Contracts and Quotations for the Department.
确保完成和上交部门所有的审批好的文件、合同和报价单。
§ Establishes an efficient trace of File to ensure that all Room Maintenance Requests is properly tracked.
建立有效率的文件，追踪所有的房间状态。
§ Responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concerned in a timely manner.
负责所有电话的接听和回复 ，确保信息的准确接受并及时把相关的信息回复给经理
§ Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
§ Maintains good relationship with the established clientele and provides all necessary assistance when required.
与同事保持良好的工作关系并互相帮助。
§ Record and manage Lost and Found according to Hyatt Policy.
按照凯悦的标准记录并管理好遗留物品。