Security Guard 保安员

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets and life safety.
执行酒店的安全职责和程序以确保客人，员工和酒店的财产安全和人身安全。
To learn the professional knowledge and skill on security, well grasp service skills, and be in a good state while working.
学习保安服务的业务知识，掌握保安服务技巧，当值时要保持良好的精神状态。
Job Specification 岗位要求
1. Abide by the laws and regulations, hotel rules and regulations. Protect privacy of staffs and guests.
遵守法律法规和酒店规章制度。保护员工及客人隐私。
2. To perform the duties of the security all positions. Find, report and deal with potential safety hazard in time. Avoid fire and security incident happen.
执行保安部各个岗位的职责。及时发现，报告，处理安全隐患，预防消防和治安事件发生。
3. Be familiar of the property layout, design, entry and exit points, and fire safety key positions. Frequent patrols and checks of hotel areas including safety equipment and exits.
熟悉酒店布局/设计和出入口的情况。对酒店区域进行频繁的巡逻，包括安全设施和各消防通道。
4. Be familiar with location of fire alarms and firefighting equipment. In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan.
熟悉消防报警及灭火器材的位置。发生火灾时，应熟知并按照酒店应急事件处理要求进行工作。
5. Prevent gambling / fighting / swindling / drunk etc. on hotel premises.
阻止发生在酒店内的赌博、打架、诈骗、酗酒闹事等行为。
6. Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas. Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended.
巡视酒店的所有区域，包括员工更衣室、厨房、餐饮库房、停车场及其他偏僻区域。确保所有未被使用的电源插座、冰箱、厨柜等的安全。
7. Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television.
根据保安管理员通过闭路监视系统发现的异常情况采取相应行动。
8. Ensure no undesirables loiter in or around the hotel premises.
确保不受欢迎的人员不在酒店内或酒店周围出现。
9. Be correct, secure and courteous in handling any disciplinary or criminal case.
正确、安全、礼貌地处理各类违规及犯罪案件。
10. Establish and maintain the effective employee relations.
建立并保持良好的员工关系。
11. Be alert for any unusual packages, guests or vehicles and advise superior of same.
对于异常的行李、客人或车辆保持高度警惕，并向上级领导汇报相关情况。
12. Engage in staff bag checks and locker checks as directed by Human Resources.
按照酒店人事部的要求检查员工储物柜及其随身携带物品。
13. Make way by escorting VIPs and dignitaries when directed and direct traffic away from lobby and other busy thorough fares.
按照指示对酒店重要客人及重要官员提供护卫，保证大堂及其它繁杂区域的交通秩序正常。
14. Provide escort duty for money transfers to the General Cashier’s office or bank as required.
按照要求对酒店与银行之间的现金转移提供护卫。
15. Ensure only authorized persons or goods are permitted on and off site (restricted areas).
确保只有被授权的人或物品方可进出酒店（限制区域）。
16. Deal with guest and colleague issues with empathy.
设身处地的为酒店客人和员工解决问题。
17. Responsible for ensuring all hotel property is protected from theft, vandalism or damage.
确保酒店所有财产的安全，以防偷窃、人为破坏等情况的发生。
18. To attend meetings and trainings required by the supervisors.
根据主管的要求出席会议和参加培训。