Floor Supervisor 客房部主管

1.Work closely withthe Reception to ensure correct room status at all times.
与前台接待密切合作确保任何时间内正确的房态。
2.Ensure higheststandard of cleaning in assigned areas.
确保所分配的区域的高度清洁。
3.Ensure guestprivacy is respected when DND status is displayed.
确保在“请勿打扰”状态下客人的隐私被维护。
4.Supervise turndownservice.
监督夜床服务。
5.Responsible forstrict key control.
负责钥匙的严格控制。
6.Inspect regularlyguestroom corridors and public areas.
对客房的走廊和公共区域进行常规检查。
7.Report maintenanceissues promptly to Engineering.
迅速向工程部汇报维护活动。
8.Ensure complianceof Lost & Found procedures.
确保依照失物招领程序办事。
9.Keep floor linenrooms neat and tidy.
维持楼层布草房的干净和整洁。
10.Monitorproductivity of the unit.
监督单元工作效率。
11.Resolve disputes.
解决争端。
12.Discipline teammember when necessary.
约束员工遵守纪律。
13.Check Housekeepingteam member’s grooming, personal hygiene and appearance.
检查客房部员工的仪表,个人卫生和形象。
14.Assist with thepreparation of team member’s duty roster.
协助准备员工排班表。