Service Leader - 1515 Chophouse | 1515牛排馆主管

Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport, including direct underground passages to the Metro Lines 2, 7 and 14. Its prime downtown location provides extensive convenient transportation coverage.
上海静安香格里拉坐落于静安区中央商务区的中心地带，是静安嘉里中心的聚焦点。酒店共有508间客房，6家特色中、西、日餐厅。酒店紧邻四个街区，楼宇底层连接地铁2号线、7号线和14号线，其优越的市区中心位置提供了广泛便利的交通覆盖。
We are currently looking for a Service Leader - 1515 West to join our F&B team.
As a Service Leader - 1515 West, we rely on you to:
Interact and engage with restaurant guests and maintains high quality service standardsMotivate team members and maintain a high level of team spirit (or team cohesiveness)Handle guest complaints effectively and professionallyConsistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspectiveSupport the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant
We are looking for someone who:
Has a passion for Food & Beverage
Loves interacting with guests Believes in teamwork Communicates with fluency in EnglishPreferably has experience working in either a luxury restaurant or a 5 star hotel backgroundA self-starter and a team player Enjoys being challenged
工作概述：
与餐厅客人互动并保持高质量的服务标准激励团队成员，保持高度的团队精神(或团队凝聚力)有效和专业地处理客人的投诉始终如一地从同事、客人和老板的角度来提高满意度与服务经理合作支持日常运营，协助完成月度预测、周计划、餐厅盈利能力评估等工作与服务经理合作，为餐厅的外观和感觉负责，包括但不限于餐厅的整体装饰和氛围
岗位要求：
对餐饮有热情喜欢与客人互动相信团队合作能用流利的英语沟通有豪华餐厅或五星级酒店工作经验者优先积极主动，善于团队合作喜欢挑战
If you are the right person, what are you waiting for？ Click the apply button now！