水疗领班/主管 SoSpa Captian/Supervisor

1.1 Attend and carry out all staff meetings.Attend all safety meetings.
参加和开展全体员工会议参加所有安全会议。
1.2 Provide constructive feedback to staff to promote a positive work environment.
提供建设性反馈给员工创造一个积极的工作环境。
1.3 Attend in the absence of the Spa Manager all department head meetings and provide reports on budgets, labour, business development, training, promotional activity and inter-departmental issues.
出席在水疗经理所有部门主管会议并提供报告预算,劳动力、业务发展、培训、促销活动和跨部门的问题。
1.4 Assure that yield management and operational techniques are applied to scheduling and booking appointments.
保证收益管理和操作技术应用于调度和预订预约。
1.5 Maintain a daily activity log.
维持日常活动日志。
1.6 Conduct training for the therapists for all spa services in the Treatment menu.
进行培训理疗师需要培训所有水疗服务菜单上面的项目。
1.7 Conduct training for the receptionist for advanced knowledge of the treatment menu and benefits, contra-indications, retail products, sales and retail techniques.
培训前台菜单上具有优势有先进技术的理疗,解答问题、培训零售产品,销售和零售方法。
1.8 Conduct training on basic knowledge of treatment menu and benefits, contraindications, retail lines and sales for Spa therapists and attendants.
培训基于理疗菜单中的技能和优势禁忌,为水疗理疗师和服务员培训零售和销售。
1.9 Conduct general training for Standard Operating Procedures and Show around for all Spa Staff.
进行一般培训标准操作程序并展示给所有水疗员工。
1.10 Ensure that the standards of all services and operations performed are as set in the So Spa standard operating procedures manual.
确保所有服务和操作执行的标准设置的,水疗标准操作程序手册。
1.11 Maintain line-employee development programs that encourage internal promotions and professional development
保持员工线上发展项目,鼓励内部晋升和职业发展。
1.12 Attend training sessions whenever required to regularly deliver updated operations knowledge to the team.
参加培训时需要定期提供更新业务识。
1.13 In conjunction with the Spa Manager implement effective follow up measures to ensure efficiency and optimal staff performance.
结合水疗经理实施有效的跟进措施,确保效率和最佳员工表现。