Loss Prevention Supervisor 防损主管

1. Supervise Loss Prevention employees to practice the hotel energy conservation on own initiative.
2. Supervise hotel outlets and kitchens employees to strengthen the utensils management, control the loss & breakage of hotel utensils to the lowest maximum.
3. Supervise Loss Prevention employee to control the loss of hotel assets to the lowest maximum.
4. Recommend variety of hotel facility and up-sell hotel product to the guest.
5. Assist Director of Loss Prevention /Supervisor develops the team spirit and team work within Loss Prevention department.
6. Check duty employee’s routine work and grooming
7. Sets a positive example for guest relations
8. Abide by radio communication standard.
9. Put forward the effective suggestion being aimed at hidden danger and defects within hotel safety and fire prevention to Director of Loss Prevention.
10. Put forward the effective suggestion to Loss Prevention Supervisor improves the quality of Loss Prevention work.
11. Collecting the feedback of employee. Director of Loss Prevention to be responsible for the employee feedback follow up.
12. Work closely and enthusiastically with other department to ensure team work and the smooth, efficient operation of the hotel.
13. Liaise with the Sales and Banquet manager in advance with regard to large or specialized functions and do the function security well.
14. Communicates critical information to Loss Prevention officers.
15. Report all associate accidents and guest liability incidents to Director of Loss Prevention immediate.
16. Reports any procedure violations to the Assistant Loss Prevention Manager.
17. Recognize and report safety hazards.
18. Observe and report any Loss Prevention breaches.
19. Inquire the suspicious person who was going to enter hotel area, prevent any opportunity to commit a crime.
20. Abide by PSB relevant regulation; ask hotel guest’s friend who was going to visit the guest to do the visitor registration.
1. 主动指导防损部员工执行酒店的节能计划。
2. 指导酒店厨房及相关场所员工工作，以加强用具管理，从而将酒店用具的丢失及损毁程度降至最低。
3. 监管防损部员工，并加强对酒店财产的管理使其损失降至最低。
4. 介绍酒店设备的种类并向顾客介绍酒店产品。
5. 协助防损经理及主管提高团队合作精神，共同为防损部效劳。
6. 检查值班人员日常工作及培训情况。
7. 为建立良好客户关系树立积极榜样。
8. 遵守信息沟通标准。
9. 就酒店安全及消防方面存在的潜在危险向防损经理提出有效建议。
10. 向防损主管提出有效建议以提高防损部工作的质量。
11. 收集员工的反馈意见，协助防损部经理来解决。
12. 与其它部门紧密配合、热忱工作，构建良好团队，以确保酒店工作的顺利、高效开展。
13. 提前与销售&宴会经理取得联系，以确定具体工作职能，从而确保酒店的安全。
14. 就重要问题与防损部员工进行及时沟通。
15. 遇员工意外事件和客人责任事故时应及时向防损部经理汇报。
16. 遇任何违反程序的操作须及时向防损主管汇报。
17. 能够辨认出并汇报所存在的安全隐患。
18. 遵守并能说出防损部的所有规定。
19. 仔细盘查要进入酒店的可疑人员，不给其留出任何实施犯罪的机会。
遵守PSB的相关规定，请需要拜访住客的访客进行必要的访客登记。